Our Services for professional Sellers - Pimp-Factory Reseller

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Our Services for professional Sellers

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We offer different useful Services for registrated Vintage Resellers!


1.
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Receiving your Items

If you buy a single item on any marketplace in Germany or any other European country, you can enter our address for shipping. With the seller, you only pay for the low shipping costs within Europe or Germany.

We receive your article and check if the content corresponds to the description and has no damage.Within 48 hours you will receive a confirmation of your arrival. In addition, you will receive a report on the condition and packaging, of course, with photos.

We store your item safely in our warehouse until enough items have been collected for economic shipping.For this service you do not have to ask us first! You can simply order it through your account with us.

The fee is very low and depends only on the purchase price without the shipping costs ;-)


2.
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Pick up Service

If the seller only offers pickup, we can organize a pickup for you
We work together with various reliable logistics partners, we can transport almost everything.For this service should ask us questions before you buy the article. We check the possibilities as soon as possible and send you an offer.

If you agree, you can immediately buy the item and then you can simply order the service from your account. Another time-consuming communication with us is not necessary.

This service requires booking in addition to booking our Service "1. Receiving your Items"

3.
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Disassembling - Repacking

If your third-party product is badly packaged, we offer you a complete, secure new packaging.

In some cases, it is necessary to disassemble an article to allow economic shipping to you. We can do that professionally for you.

You can only book this service after your article has arrived. If necessary, you will find a hint and offer in your report.

This service requires prior booking of our service: "1. Receiving your Items"


4.
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Understanding help

Some salespeople do not speak English. Most of the time, an automatic translation will help you there. If that is not enough, for example, when it comes to very specific detail issues.

Here we can help you! We contact the seller and clarify your questions for you. You will receive the entire communication in real time by e-mail. If everything is clear you can decide if you want to buy the article or not.
For this service, we charge a very small fee depending on the effort.

Just in case you buy the article, then the service "1. Receiving your Items" is necessary.

Case study: Receiving your Items
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